Linnea Tavakoli Hagström PhD candidate, research has shown that digital healthcare has the potential to improve patient outcomes, increase efficiency, and reduce costs. And it also raises ethical, legal, and social issues that must be addressed to ensure that patients receive the best possible care.
4th April 2023 Mindtemp hosted a webinar together with PhD candidate Linnea Tavakoli Hagström.
The webinar was a fascinating exploration of how responsible innovation can be applied in the context of digital healthcare.
Linneas research has shown that digital healthcare has the potential to improve patient outcomes, increase efficiency, and reduce costs, but it also raises ethical, legal, and social issues that must be addressed to ensure that patients receive the best possible care.
One of the key themes of the webinar was the importance of involving patients in the innovation process.
Bessant, Iakovleva, and Oftedal (2019) proposed three archetypes of patient involvement that we explored together: passive, active, and empowered.
Passive patients are those who simply receive healthcare services without actively participating in the decision-making process.
Active patients, on the other hand, are engaged in the process and provide feedback to healthcare providers about their experiences.
Empowered patients are the most engaged of all and take an active role in shaping the healthcare services they receive.
Linnea’s research has shown that involving patients in the innovation process can lead to better outcomes, as patients can provide valuable insights and feedback that can help healthcare providers design better services.
However, she has also noted that patient involvement must be done responsibly, as there are risks associated with involving patients who may not have the necessary expertise to make informed decisions.
Overall, the webinar provided a thought-provoking discussion of the challenges and opportunities associated with responsible innovation in digital healthcare.
“Linneas research and insights will undoubtedly be valuable to healthcare providers and policymakers as they seek to ensure that patients receive the best possible care in the digital age.”
Linnea Tavakoli Hagström
School of Business, Society and Engineering
Department of Organization and Management
Box 1020, 721 26 Västerås, Sweden